parkjili Privacy Policy
At parkjili, the privacy of every member matters. This Privacy Policy explains exactly what personal information we collect, how we use it, how we keep it safe, and the rights you hold as a registered player on our Philippines-focused gaming platform.
Last updated: January 2025
1. Information We Collect
When you register and use parkjili, we collect several categories of personal information to operate the platform effectively and in compliance with applicable Philippine regulations. The information collected falls into the following groups:
- Account information: Your full legal name, date of birth, email address, mobile number, and a username and password chosen at registration. This information is required to create and maintain your account and to verify that you meet the minimum age requirement of 18 years old.
- Identity verification data: When required by our know-your-customer (KYC) process or when processing withdrawal requests, we may ask you to submit a government-issued ID, a selfie, or proof of address. These documents are processed securely and retained only as long as necessary for compliance purposes.
- Philippine Peso payment information: Details related to your chosen local payment channel — such as your registered GCash or Maya mobile number, or your bank account details for withdrawals — are collected and linked to your account. We do not store full card numbers or full bank credentials; only the reference identifiers needed to process PHP transactions are retained.
- Device and browser data: Technical information including your IP address, device type, operating system, browser version, screen resolution, and mobile network identifier is collected automatically when you access the platform. This data helps us detect suspicious login activity and optimise the platform for Philippine mobile users.
- Usage data: Records of the games you play, session duration, wagering history, promotion participation, and in-platform navigation paths are logged. This information is used to personalise your experience and to monitor for responsible gaming indicators.
- Cookies and similar tracking technologies: We use cookies, local storage, and session tokens to maintain your login state, remember your preferences, and gather aggregate analytics. Details are provided in the Cookies section below.
We collect only what is necessary for the purposes described in this policy. You are not required to provide optional information, though doing so may enhance your experience on the platform.
2. How We Use Your Information
parkjili uses the information we collect for specific, legitimate purposes directly connected to running the platform and serving our Philippine member base. We do not use your personal data for purposes beyond what is described here without your prior consent.
- Account management: To create your account, authenticate your login, and communicate with you about your membership, including password resets, security alerts, and important policy updates.
- Payment processing: To facilitate PHP deposits and withdrawals through supported local channels and to maintain an accurate transaction history for your records and for audit purposes.
- Identity and age verification: To confirm that you are at least 18 years old and that the identity details you have provided are accurate, as required by applicable regulations.
- Platform improvement: To analyse usage patterns, identify technical issues, and develop new features that better serve the needs of players in the Philippines.
- Responsible gaming monitoring: To track gaming behaviour against responsible gaming indicators and to apply any self-exclusion, deposit limit, or session limit settings you have activated on your account.
- Fraud prevention and security: To detect and investigate suspicious account activity, unauthorised access attempts, and any conduct that may constitute a breach of our Terms and Conditions.
- Legal and regulatory compliance: To meet our obligations under applicable Philippine laws, including anti-money laundering (AML) requirements and data retention obligations.
We process your data on the legal bases of contractual necessity (to deliver the services you signed up for), legitimate interest (to protect the security and integrity of the platform), and legal obligation (to comply with applicable law). Where we rely on your consent — for example, for optional marketing communications — you may withdraw that consent at any time.
3. Cookies and Tracking Technologies
parkjili uses cookies and similar technologies to make the platform work correctly and to gather insights that help us improve the experience for players across the Philippines. A cookie is a small text file placed on your device by your browser when you visit the platform. We use the following categories of cookies:
- Essential cookies: These are required for the platform to function. They maintain your login session, keep your game state intact during a session, and enable the cashier to operate securely. You cannot opt out of essential cookies while using the platform.
- Preference cookies: These remember your language preference, display settings, and other optional choices you have made so that you do not need to re-enter them on each visit.
- Analytics cookies: We use first-party analytics tools to understand aggregate traffic patterns, page performance, and feature usage. This data is anonymised and used only to improve the platform — it is never sold to third parties.
- Security cookies: Short-lived tokens used to validate form submissions, prevent cross-site request forgery, and authenticate API calls from your session.
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality, including the ability to stay logged in or process transactions. We do not use third-party advertising cookies or retargeting pixels on the parkjili platform.
4. Data Storage and Security
We take the security of your personal information seriously and apply industry-standard technical and organisational safeguards to protect it from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the parkjili platform is encrypted using TLS (Transport Layer Security). Data at rest is stored on access-controlled servers with encryption applied to sensitive fields such as payment references and identity documents.
Access to personal data is restricted to parkjili team members and authorised service providers who have a genuine operational need to process it. All personnel with access to member data are subject to confidentiality obligations. We conduct regular internal reviews of our data access controls and update our security practices in line with current standards relevant to the Philippine digital services industry.
Your account data is retained for as long as your account remains active and for a further period as required by applicable law — including AML record-keeping obligations — after account closure. When retention periods expire, data is securely deleted or anonymised. Despite our best efforts, no system is completely immune to security risks; if you suspect unauthorised activity on your account, please contact our support team immediately.
5. Sharing Data with Third Parties
parkjili does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. We share data only in the limited circumstances described below, and only to the extent necessary for each specific purpose:
- Payment processors: To complete PHP deposits and withdrawals, we pass the minimum required payment reference information to our partner local payment channels (such as GCash, Maya, and partner banks). These processors operate under their own privacy policies and are contractually required to handle your data securely.
- Identity verification providers: Where KYC checks require document validation, we may share submitted identity documents with a licensed verification service. All such providers are bound by strict data handling agreements.
- Game content providers: Some game providers require a session token or anonymised player identifier to initialise a game session. No directly identifiable personal information such as your full name, ID documents, or payment details is shared with game studios.
- Legal and regulatory authorities: We may disclose personal information to Philippine regulatory authorities, law enforcement agencies, or courts when required by law, court order, or a legitimate regulatory request. We will notify you of such disclosures where legally permissible.
All third parties who process data on behalf of parkjili are evaluated for their data protection practices prior to engagement, and are bound by contractual obligations consistent with this Privacy Policy. We do not allow third-party service providers to use your data for their own independent purposes.
6. Your Rights Over Your Data
As a member of parkjili, you have meaningful rights over the personal information we hold about you. We are committed to honouring these rights promptly and transparently in accordance with applicable Philippine data protection law.
- Right of access: You may request a copy of the personal information parkjili holds about you, including your account details, transaction history, and any KYC documents on file.
- Right to correction: If any personal information we hold is inaccurate or out of date, you have the right to request that it be corrected. You can update certain details directly within your account profile, or contact support for assistance with fields you cannot edit yourself.
- Right to deletion: You may request that we delete your personal data. We will action this request where there is no overriding legal obligation to retain the data — for example, AML record-keeping requirements may mean certain transaction records must be kept for a defined period after account closure even following a deletion request.
- Right to restrict processing: In certain circumstances, such as when you contest the accuracy of data we hold, you may request that we pause processing of your personal information while the matter is reviewed.
- Right to data portability: You may request a structured, machine-readable copy of the personal data you have provided to us, where technically feasible.
- Right to withdraw consent: Where we rely on your consent to process data — for example, for optional communications — you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
To exercise any of these rights, please contact the parkjili support team. We will verify your identity before processing any request and aim to respond within a reasonable timeframe consistent with applicable law.
7. Protection of Minors
parkjili is strictly an adult platform and is not intended for, or directed at, individuals under the age of 18. We do not knowingly collect or process personal information belonging to minors. As part of our registration process, all applicants are required to confirm that they are 18 years of age or older, and accounts suspected of being held by or on behalf of a minor are subject to immediate suspension and investigation.
If a parent or guardian believes that their child has registered an account or submitted personal information on the parkjili platform without authorisation, they should contact our support team immediately. We will investigate the matter promptly and, if confirmed, close the account and delete the associated personal data to the extent permitted by our legal obligations. We encourage responsible adults to make use of device-level parental controls to prevent underage access to online gaming platforms.
8. Updates to This Privacy Policy
parkjili may revise this Privacy Policy from time to time to reflect changes in our data practices, platform features, applicable law, or regulatory guidance relevant to the Philippines. When we make material changes — those that meaningfully affect your rights or how we handle your data — we will publish the updated policy on this page with a revised "Last updated" date and, where appropriate, notify active members through the platform or via the email address registered to their account.
We encourage you to review this page periodically so that you remain informed about how your personal information is handled. Your continued use of the parkjili platform after any update to this policy constitutes your acknowledgement of the revised terms. If you disagree with changes to this policy, you may request account closure by contacting the support team.
9. Contact and Data Enquiries
If you have any questions about this Privacy Policy, wish to exercise one of your data rights, or want to raise a concern about how parkjili handles your personal information, please reach out to our support team. You can contact us directly at the email address listed in the footer of this page. Our team is available to assist members across the Philippines and aims to respond to all data-related enquiries within a reasonable timeframe.
You may also visit our FAQ page for answers to common questions about account data, or review our Responsible Gaming page if you wish to apply data-related restrictions to your account, such as self-exclusion or session limits. For all other platform support matters, the same contact channel applies.
Questions About Your Data?
Our support team is ready to help with any privacy-related questions you have. You can also check out our FAQ for quick answers, or head to Responsible Gaming if you want to manage how your account data is used in connection with your play settings.